We take the privacy of your personal information very seriously.

Effective Date: 09.13.2024

At Postcards from Progress, your privacy is a top priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect your privacy. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect
We collect personal information from you when you use our website, book a trip, sign up for our newsletter, or otherwise engage with our services. The types of information we collect include:
- **Personal Information:** Name, email address, phone number, postal address, date of birth, passport information, and emergency contact details.
- **Payment Information:** Credit card details and billing information for processing payments.
- **Travel Preferences:** Dietary restrictions, activity preferences, travel interests, and accommodation preferences.
- **Device Information:** IP address, browser type, device type, and operating system when you visit our website.
- **Cookies and Tracking Technologies:** We use cookies, web beacons, and similar tracking technologies to improve your browsing experience and gather data about your interactions with our site.

2. How We Use Your Information
Postcards from Progress uses the information we collect for the following purposes:
- **Trip Booking and Fulfillment:** To manage your trip reservations, communicate important information, and ensure a smooth travel experience.
- **Personalized Service:** To tailor our trip offerings, newsletters, and promotions to your preferences and interests.
- **Payment Processing:** To securely process payments and issue refunds, when necessary.
- **Customer Support:** To respond to inquiries, provide customer service, and assist with any issues.
- **Marketing Communications:** To send you relevant information about upcoming trips, special offers, and travel tips. You can opt-out of marketing communications at any time.
- **Website Improvement:** To analyze how visitors use our website and improve its performance, user experience, and security.

3. Sharing Your Information
We take your privacy seriously and do not sell or rent your personal information. We only share your information in limited circumstances, such as:
- **Service Providers:** We share your information with trusted third-party service providers (e.g., airlines, hotels, local guides) to facilitate your travel arrangements.
- **Payment Processors:** To process transactions and handle refunds securely.
- **Legal Compliance:** If required by law or to protect the rights, property, or safety of Postcards from Progress or our customers.
- **Business Transfers:** In the event of a business transaction, such as a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and restricted access to sensitive data. While we strive to protect your information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking all necessary precautions to protect your data.

5. Your Privacy Rights
Depending on your location, you may have the following privacy rights:
- **Access and Correction:** You have the right to access and update your personal information.
- **Deletion:** You may request the deletion of your personal information, subject to certain legal requirements.
- **Data Portability:** You can request a copy of your data in a structured, commonly used, and machine-readable format.
- **Opt-Out of Marketing:** You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.
To exercise these rights, please contact us at privacy@postcardsfromprogress.com

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including remembering your preferences and analyzing site usage. You can control cookies through your browser settings and opt-out of certain tracking technologies.

Types of Cookies We Use:
- **Essential Cookies:** Necessary for the functioning of the website and enabling certain features.
- **Analytics Cookies:** Help us understand how visitors interact with the website and improve performance.
- **Marketing Cookies:** Used to deliver personalized advertising and track engagement with our content.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take steps to delete it.

9. International Data Transfers
As we operate globally, your personal information may be transferred to and stored in countries outside of your own, including those that may have different data protection laws. We take appropriate measures to ensure your data is protected, including using standard contractual clauses and other safeguards where applicable.

10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the effective date indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
privacy@postcardsfromprogress.com

We are committed to protecting your privacy and will respond to your inquiries promptly.